The Annual Direct Response Forum

Each year, payment executives and managers from many of the largest merchants in the world gather to discuss best practices in credit card operations, fraud detection, cost containment, chargebacks, and risk management at our annual Forum.

World Class CNP Education

The Direct Response Forum's annual event is unique. It is not your typical conference driven by sales and marketing motives. There is no expo or exhibit hall. The purpose of this event is to provide payments education. Knowledgeable professionals network and share information without the distractions of overt sales and marketing activities.

Being active with the DRF has allowed me to form personal relationships with the payment networks and other important industry supporters. This has had a very positive influence on our payment processes.  Joan Radtke Sr Director of Credit ShopHQ

Since the very beginning of the DRF, over two decades ago, we have been the source some of the largest merchants in the world turn to for best practices on transaction processing, reducing fraud, and handling charge backs. Depending on the volume of transactions your business processes, a single technique or idea learned from the forum could generate tens of thousands and in some cases millions of dollars in savings. The question is not why should you, rather, it's why wouldn't you join the DRF?

Merchant attendees come away from the Forum with:

  • Practical information to improve payment processes in their organizations
  • An opportunity to exchange strategies and tactics with other merchants and card company representatives in a neutral venue
  • A renewed enthusiasm for the world of CNP payments

The DRF gives you front row access to speeches and presentations of the influential movers and shakers in the CNP field. Every year nearly 500 payment professionals from around the world attend the Direct Response Forum.