“The professional contacts made through the DRF every year have been invaluable in providing me with the expertise needed to guide ShopNBC through the ever changing payments roadmap.”

Joan Radtke
ShopNBC

“For us, the DRF embodies everything our company speaks of when we talk about a community of merchants, focused on shared payments issues and empowering each other with best practice and business intelligence that eliminate processing inefficiencies and that focus our drive on revenue growth.”

Tom Litle
President & CEO, Litle & Co.

“The DRF is a critical source for quality payment education aimed directly at payment professionals.”

Paul Bridgewater
VP Global Payments, Digital River Inc.

"The annual Direct Response Forum fosters truly honest, rich, and open dialog amongst all stakeholders in the CNP value chain. I know of no other organization that accomplishes this so successfully."

Bill Griggs
eCommerce, Visa

“The annual DRF forum is a powerful educational and networking tradition. The trusted education the Affinion team has received has been invaluable in our ability to implement tools and best practices while staying on top of the ever changing industry landscape.”

Fred Rodriguez
Exec Vice-President, Affinion Group

“I have been attending the DRF for the last seven years. The Forum continues to provide our organization with new and meaningful tools as well as great networking opportunities that enhance our payment processes.”

David Foster
Aegon Direct Marketing Services

"For 20 years, our company has recognized the great benefits of our involvement with the DRF. What we learn at the form turns today’s payment challenges into tomorrow’s opportunities. We are proud to be hosting DRF2010 in our home town of Memphis, TN."

David Short
Director Payment Operations, NSA

“The DRF has provided me with a solid educational foundation of the payments industry while allowing me the opportunity to network with merchants across industries.”

Cheryl Rademacher
Vegas.com

“The DRF is an excellent opportunity to network with key leaders from card associations, acquirers, service providers and various forms of alternative payments. I look forward to this event every year."

Steve Wyatt
Director, Global Fraud & Risk, Expedia

“The DRF has been a consistent resource for quality industry knowledge and expertise and has become an integral source to assist in the planning of my organization’s strategic payment initiatives.”

Chris Uriarte
Chief Technology Officer, Retail Decisions

“The Direct Response Forum provides the tools, trends, and technology every merchant needs to stay ahead of the rapid changing landscapes in the credit card industry. Attendance at the Forum is essential to maintain profitability in your company.”

Polly Bauer
DRF Founder

“Through the DRF connections and education we have reduced costs and increased revenue within days of the Forum each year.”

Scott Adams
President, HD Publishing

“The annual Forum provides an excellent venue for networking with my peers in the payments industry. With access to payment brands, service providers, and merchant peers, it is the “no-sell” environment that sets this forum apart from others.”

Phyllis Cyr
Treasurer, DRF

“I have been part of the Direct Response Forum since 1995. The education tracks as well as the colleagues in attendance keep me coming back every year. The value of the DRF is immeasurable.”

Beth Griffin
PayPal

“Two decades of card operations knowledge and a passionate commitment to the merchant community sets the Direct Response Forum apart as the leader in payments education.”

Polly Bauer
DRF Founder

“The primary objective of the DRF continues to be on emphasizing collaboration and the sharing of ideas among peers and industry experts. As a result the DRF has developed a powerful educational and networking tradition; uniquely serving the 500+ payment operation professionals specializing in card not present consumer payments.”

Chantal Gaspie
DRF Executive Chair