Our Mission

As a loyal advocate for our merchants, Chase Paymentech proudly supports the DRF's mission to protect and positively influence change within the rapidly evolving card-not-present payments industry.

The Direct Response Forum serves Customer Not Present (CNP) professionals by providing knowledge of best practices, networking opportunities, advocacy for merchants, and access to the leaders shaping the CNP processes and regulations.

We are an organization created by and committed to helping merchant organizations that process CNP transactions.  The DRF provides an exclusive venue for payment industry peers to meet, and to share practical solutions that address the unique challenges facing this industry.