DRF 2012
23rd Annual Forum
Boston, MA
August 6 -
8, 2012
Westin Boston Waterfront
Join the over
500 Members
of the DRF
Newsletter
DRF Quarterly - April 2011
Thomas Carlton from FIS will be enjoying a free vacation in Cancun in May. He won the grand prize at DRF 2010 of a week at the Royal Sands Resort &...
Education is the foundation upon which we build our future.
Christine Gregoire
A good foundation, one that will one day allow for massive and...
The February survey indicates that DRF merchants have a variety of challenges regarding their payment operations.The survey results reflect the opinions...
Was 2010 everything you expected it to be? With history on their side, industry analysts suggest that e-merchants (and their bricks-and-mortar...
Discover recently announced plans to make significant changes to their dispute rules, effective early 2012. Even though it may be forward thinking, it is...
When it comes to successful mobile commerce, trust and security are vital. Here are five keys every retailer moving to mobile payments needs to consider...
With the eCommerce landscape changing at ever increasing speeds and new innovations in payment processing cropping up around us, it has become quite...
For businesses that accept recurring payments, customer relationships last well beyond a single purchase. For these merchants, it’s critical to utilize...
In October the DRF Board began working on the educational content and theme for DRF 2011. We evaluated the current payment landscape and reviewed the...
In Card Not Present transactions, requesting the Card Identification Number (CID) is a trusted tool in American Express’ arsenal of fraud mitigation...
In February, 2011, the California Supreme Court ruled that zip codes are “personal identification information” under California’s Song-Beverly Credit Card...
About the DRF
The Direct Response Forum serves Customer Not Present (CNP) professionals by providing knowledge of best practices, networking opportunities, advocacy for merchants, and access to the leaders shaping the CNP processes and regulations.




