DRF 2012

23rd Annual Forum

Boston, MA

Boston, MA

August 6 - 8, 2012
Westin Boston Waterfront

DRF 2012 Info

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DRF Quarterly - January 2011

DRF
The Direct Response Forum is pleased to provide you up-to-date information on Visa fraud chargeback rule changes to help you manage your back-office. In...
DRF
Exciting news for merchants accepting checks via telephone. Effective September 16, 2011 amended NACHA Operating Rules allow merchants to support...
Contributed by Jason Pavona, EVP Litle & Co.
Tokenization, encryption and card data security will continue to be big topics of card-not-present discussion in 2011. Tokenization is growing its share...
Contributed by American Express
Happy, loyal, repeat customers are the goal of any healthy business, however on occasion, a customer may have a dispute. In the credit and charge card...
Chantal Gaspie, Executive Chair, Direct Response Forum
As the DRF enters its 22nd year of Educating Payment Professionals, we find ourselves again challenged to provide high caliber educational content to our...
Contributed by Chase Paymentech
UK Consumer opinions are clear when it comes to card decline – 25% will never come back There is little doubt: It is bad for business when consumers...
Contributed by Souheil Badran, Senior Vice President, eCommerce Solutions, First Data
Although eCommerce fraud rates have stabilized in recent years—due, in part, to retailers’ increased vigilance—in 2009 merchants still lost .3 billion...
By Jenn Munson, DRF Education Chair
There are traditions associated with the ringing in of the New Year. Celebrations, perhaps a little too much champagne, heart pounding sports games, and...
By Anita Boomstein, Hughes Hubbard & Reed, LLP
New Federal Law Prohibits “Data Pass” and Impacts Negative Option Programs On December 29, 2010, President Obama signed the bill into law. This new law,...
Contributed by Fabio Sisinni, PayPal, Inc.
Going mobile isn’t as simple as springing a mobile Web site on the world. Here are a number of considerations merchants need to tackle for...