DRF 2012
23rd Annual Forum
Boston, MA
August 6 -
8, 2012
Westin Boston Waterfront
Join the over
500 Members
of the DRF
Newsletter
DRF Quarterly - January 2011
The Direct Response Forum is pleased to provide you up-to-date information on Visa fraud chargeback rule changes to help you manage your back-office. In...
Exciting news for merchants accepting checks via telephone. Effective September 16, 2011 amended NACHA Operating Rules allow merchants to support...
Tokenization, encryption and card data security will continue to be big topics of card-not-present discussion in 2011. Tokenization is growing its share...
Happy, loyal, repeat customers are the goal of any healthy business, however on occasion, a customer may have a dispute. In the credit and charge card...
As the DRF enters its 22nd year of Educating Payment Professionals, we find ourselves again challenged to provide high caliber educational content to our...
UK Consumer opinions are clear when it comes to card decline – 25% will never come back
There is little doubt: It is bad for business when consumers...
Although eCommerce fraud rates have stabilized in recent years—due, in part, to retailers’ increased vigilance—in 2009 merchants still lost .3 billion...
There are traditions associated with the ringing in of the New Year. Celebrations, perhaps a little too much champagne, heart pounding sports games, and...
New Federal Law Prohibits “Data Pass” and Impacts Negative Option Programs
On December 29, 2010, President Obama signed the bill into law. This new law,...
Going mobile isn’t as simple as springing a mobile Web site on the world. Here are a number of considerations merchants need to tackle for...
About the DRF
The Direct Response Forum serves Customer Not Present (CNP) professionals by providing knowledge of best practices, networking opportunities, advocacy for merchants, and access to the leaders shaping the CNP processes and regulations.




