Direct Response Forum

Newsletter

DRF's Mission

The Direct Response Forum serves Customer Not Present (CNP) professionals by providing knowledge of best practices, networking opportunities, advocacy for merchants, and access to the leaders shaping the CNP processes and regulations.

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Board of Directors

DRF 2010 - Fred Rodriguez accepts the DRF's Eagle Award for his many years of contribution to the DRF.

2011 Executive Board

Chantal Gaspie

Chair
The College Board
Manager, Ecommerce Financial Operations

Steve Wyatt

Vice Chair
Expedia, Inc.
Director, eCommerce Risk Operations

Joan Radtke

Secretary
Shop NBC
Director of Credit

Phyllis Cyr

Treasurer
L.L.Bean, Inc.
Sr. Manager, Cash and Risk Management

2011 Merchant Board

Paul Bridgewater

Education Co-chair
Digital River
VP, Global Payments

David Foster

Director
Aegon Direct Marketing Services
Billing Manager

Brian Kehn

Affinion Group
Group VP Operations

Victoria McCormick

InfoUSA
VP, Credit and Collections

Jenn Munson

Education Co-chair
Ancestry.com
Payments Manager

Cheryl Rademacher

Vegas.com
Senior Manager Business Operations