DRF 2012
23rd Annual Forum
Boston, MA
August 6 -
8, 2012
Westin Boston Waterfront
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Knowledge You Can Use
Over the last several years, I have consistently used the educational content at the DRF to help keep me informed about what is new and evolving in the payments industry, which has proved to be an important resource in planning the evolution of our global fraud prevention and payment processing products and services. The DRF is the only place where this level of advanced content is available year after year.
CNP Industry Headlines
PWC in its report, Precious Plastic 2012, Simon Westcott, Director at PwC, said: "Mainstream lenders need to be aware that what may have begun as a last resort could be an enduring relationship, as consumers are pleasantly surprised at the convenient and innovative service they receive from these smaller, more agile providers. "As these providers become more conventional, we are likely to see them venture further into the mainstream market with their own credit card, longer term loan products or even current accounts."
A new survey from Euro Kartensysteme shows that Germans are starting to embrace the idea of contactless and NFC payments. Out of 1,040 Germans aged 18-59, 43% responded that they would like to make contactless payments if given the opportunity, of which 58% percent would make their payments with a debit card card, 41% with a credit card and 50% with an NFC phone.
MasterCard followed Visa's lead this week, stating that it too intends to move U.S. consumers onto so-called chip-and-PIN technology by April 2013. In August 2011, Visa also put forward its own EMV timetable with April 2013 as the date by which its U.S. acquirer processors and sub-processor service providers must support merchant transactions using chip-based cards.
asterCard Inc. on Thursday said it recorded a $495 million charge in its fourth quarter to cover potential losses related to a lawsuit brought by retailers over the fees they pay on credit card transactions. The Purchase, N.Y.-based payments processor said the charge represents the after-tax portion of a potential settlement in the case, and is based on progress seen in mediation. On a pre-tax basis, the charge was $770 million.
The Forum recently took a dive into card fraud data from the many countries (not the United States, of course) that have tossed out their old magnetic-stripe cards and adopted the EMV standard. You can read the paper—it's available on our website—but here's a quick recap. What we found in the data is a recurring pattern of fraud losses. For instance, the data show that chip-and-PIN has been highly successful in the domestic card-present environment in reducing counterfeit and lost or stolen card fraud.
Another major dispute on interchange fees could take place, and this one may have new, painful consequences for consumers. This time, the battle centers around the swipe fee that retailers pay on credit card transactions. According to CNBC, there is an anti-trust suit between 5 million retailers and Visa, Mastercad, and the 13 largest banks.
Near field communications (NFC) and big data have been tipped by research firm, Deloitte, as two technologies that will see greater uptake in Australia during 2012. According to its latest report, Technology, Media and Telecommunications Predictions 2012, big data would be worth up to $1.5 billion globally due to pilot projects in fields such as meteorology and physics simulations.
SITA has demonstrated a proof-of-concept that shows how smartphones equipped with NFC (Near Field Communications) can be used by passengers to check in and board airplanes. It now hopes to test the technology this summer, a spokesman said on Tuesday.
CyberSource, a Visa company today announced results of its 13th annual survey of eCommerce fraud. The overall picture: merchants are making gains against fraud but the battle continues. The fraud rate by order (the percentage of orders that turned out to be fraudulent) dropped from 0.9 percent in 2010 to 0.6 percent in 2011--the lowest in the 13 year history of the survey. But the cost of combatting fraud continues to grow.
ShopKeep software connects merchants' iPads or PCs to a cash drawer, mobile credit card swiper and printer, letting them conduct transactions even during Internet outages. The service costs $50 per month, including inventory management and customer service.
EBay’s net income soared in the fourth quarter, in large part because of the sale of its remaining investment in Skype and continued success of PayPal. The payments unit, which consists almost entirely of PayPal, was responsible for more than 36 percent of the company’s fourth-quarter revenue — $1.24 billion — which grew 28 percent from the same period a year ago.
he card.io mobile payments SDK is an evolution for the company. The company already had a "Scanning SDK" that it released in June 2011 (iOS) and September (Android) that would allow people to scan a credit card but not actually process the payment. The new SDK will process the payment as well, taking the friction out of the transaction by eliminating the steps between scan and processing. There are no set up or monthly charges. card.io will take a 3.5% plus $0.30 per transaction cut and payouts go to either PayPal or a bank account. Jumio is also working on creating the ability to take pictures of credit cards and process payments through its app and Netswipe platform. Jumio also has an SDK to institute its payment technology and has more funding with its recent $6.5 million round led by Facebook co-founder Eduardo Saverin. Jumio is well ahead of card.io and working on basically the same product. card.io has raised $1 million from a variety of investors.
Payment system provider VeriFone is arming its merchants and retailers with new tools to handle changes in commerce. The company, well known for its point of sale terminals, is showing off an array of new products at the National Retail Federation’s Convention and Expo in New York this week, demonstrating how it can help merchants become more mobile, more responsive and dynamic.
The growing anti-SOPA (Stop Online Piracy Act) support that has swept through the gaming and Internet community found a very big ally today. Much to the chagrin of Hollywood, the Entertainment Software Association (which has been a backer of the bill from early on), and Internet domain company GoDaddy.com (which lost many accounts as a result of its support for the bill); SOPA has been shelved.
The European Commission is seeking views on potential problems in the market for payments made via cards, the Internet and mobile phones, it said in an e-mailed statement today. “Inefficient payments systems within the European Union unduly raise transaction costs, undermine the global competitiveness of the European economy and limit its potential for growth,” EU Competition Commissioner Joaquin Almunia said in the statement.
Kingsborough said he was drawn to PayPal’s approach to payments because it was aimed at solving deep consumer and merchant needs. He said competitors who focus on near field communication and other alternative payment systems are too often preoccupied with the capabilities of their technology, but they’re not addressing the pressing needs of users.
A new mobile credit card payment option from the payment company CSI GlobalVCard, which issues MasterCard-branded credit and debit cards, was unveiled earlier this week at the Consumer Electronics Show in Las Vegas, according to a report from InformationWeek. The new option, known as a virtual credit card, differs from other mobile payment systems in that it does not utilize technology that is currently unique to just a few smartphones, like the near-field communications platforms being developed by numerous companies
New technology is being introduced into Intel’s Ultrabooks that will allow consumers to pay for items online by simply touching their credit card or mobile device with near field technology (NFC) to the computer console.
The banks are making up the lost revenue in three ways, Hewitt said: cutting expenses, restructuring existing products to be more efficient and profitable — and creating new products. Cost-cutting is the easiest and most immediate way for these firms to make up for lost revenue.
Private antitrust litigation pitting some five million retailers against Visa (V), MasterCard (MA), and 13 large banks, including Bank of America (BAC), Citigroup, Capital One Financial (COF), JPMorgan Chase (JPM), U.S. Bancorp (USB), Wells Fargo (WFC), PNC Financial (PNC), Fifth Third Bancorp (FITB), SunTrust Banks (STI), HSBC (HBC) and Barclays Plc (BCS) has slipped under the radar of many analysts and investors who follow those companies, but the case may deliver a multi-billion dollar shock to bank bulls in the coming months.
FICO today released its analysis of data showing that major shifts have occurred in European card fraud patterns. Analysis done on 55 million active credit cards represented by FICO showed that counterfeit fraud fell 60 percent between March 2009 and March 2011. FICO’s data also shows that card-not-present fraud accounted for 69% of all accounts victimised by fraud and 72% of all fraud losses. The top 10 merchant categories accounted for 30% of the total fraud losses, led by hotels/lodging, travel agencies and ATMs.
The new devices certified by Visa host the payWave application on a SIM card and feature near-field-communication technology, the short range communications standard that enables mobile phones to securely transmit payment information to a contactless payment terminal." Yankee Group predicts that the value of NFC-based transactions will grow from $27 million in 2010 to $40 billion in 2014.
Durbin on Tuesday spoke at Southern Illinois University Edwardsville advocating a simple, one-page form standardizing disclosures from banks on the fees and charges consumers may face. Developed by the Pew Charitable Trust, the form simplifies the labyrinthine disclosure forms usually offered by banks that consumers rarely read -- on average, 111 pages long.
For mobile money to take off in competitive markets like the Philippines, providers will not only need to identify a high potential target opportunity; they also will need to ensure their ability to effectively serve the market’s needs relative to the competition. We have identified user pain points in the following areas when paying a bill or conducting a money transfer: speed of delivery, trust and reliability, price and customer service. While consumers in the Philippines have access to channels that may provide speed, trust or good customer service, none of them is ideal, leaving room for a service that gives customers more of what they value.
With the new AT&T API platform, Web apps will be able to take in-app payments charged directly to a user's AT&T bill, will be able to control SMS and MMS, find location, integrate with AT&T's U-Verse TV, and access unique device capabilities, said David Christopher, AT&T's chief marketing officer. AT&T is focusing on HTML5 because by 2015, 85% of smartphones will have HTML5 capabilities and it enables developers to write one application for many smartphone operating systems, Christopher said.
Working out of Visa Inc. headquarters in San Francisco, general counsel Josh Floum keeps tabs on payment trends that are changing around the globe, and the laws that help shape them. He has met with legislators in Washington, D.C., to discuss the Dodd-Frank Act's Durbin Amendment, which impacts credit and debit cards; journeyed to Russia to meet with their politicians; and sees China, with its restrictions on non-national electronic payment companies, as a bright spot on his radar.
A report by CARTES Network reveals that many Asia Pacific cities and regions, such as Hong Kong, now use smart cards to cover transactions across metro, buses, ferries and more. “Major cities across Asia Pacific are way ahead of many countries around the world in terms of using smart cards,” said Isabelle Alfano, director of CARTES events. Japan uses a vast array of transport cards, Beijing and Shanghai commuters use the Yikatong, Singapore uses the EZ-Link smart card, and Taiwan has the EasyCard. Most recently, New Delhi’s government launched a common mobility card, dubbed More, and New Zealand is currently working with Octupus to develop a transport card for 2012.
This was the silent cry of the consumer bankers who had gathered for the 2011 ATM, Debit & Prepaid Forum. Part wake, part pep talk, the event got underway just hours after Bank of America scrapped its plan to start charging customers $5 a month to use their debit cards. The turn of events dominated the discussion on the panels and in the hallways, stealing the spotlight from other topical issues like mobile payment solutions.
The Contactless Barometer study made public by Visa Europe was carried out across the UK, Turkey and Poland. According to the survey, consumers foresee a contactless future across cards and mobile with 77 percent of polled contactless owners across all three markets stating that contactless technology would ultimately become more commonplace than cash as a payment method and 87 percent agreeing that contactless would be instrumental in bringing mobile contactless payments to market in the near future.
EU states and the European Parliament agreed on Tuesday that the new single euro payments area (SEPA) will be completed by the legally binding deadline of Feb. 1 2014 for banks to end national barriers for cashless euro payments. A consumer will be able to use just one bank account to make and receive euro payments across the 27-country bloc without hidden national bank charges.
A federal task force interim report on payments systems and technologies - the systems we use, for instance, to pay electricity bills directly from our bank accounts and allow merchants to get paid when we use credit cards thousands of miles from home - argues that Canada's payment system is not all it could be. In some countries, for example, people have for years made everyday purchases using their cellphones, a rare capability in Canada. The task force, which wants to make Canada a leader in payment systems, is due this month to present its final report on how to move with the times.
MasterCard has posted a brief interview with Ed McLaughlin, the company’s Chief Emerging Payments Officer, concerning Isis, mobile payments, and the future of MasterCard in the field. MasterCard, which joined the ISISI platform in July along with Visa and AmEx, says its mobile strategy hinges on the interests of the consumer. Indeed, McLaughlin justifies the company’s initiative with research showing that 60% of 18–34 year olds want to pay using their phone.
The statute left the Federal Reserve to "establish the standards for assessing whether any interchange fee . . . is reasonable and proportional" to an issuer's cost. The statute is clear and straightforward. The board is required to establish standards. Not fix a cap, whether at levels satisfactory to retailers or not. Senator Durbin made clear in his statement supporting inclusion of the provision in the financial reform legislation that the "Durbin amendment would not have the Federal Reserve set interchange prices."
"Consumers using mobile payments should get the same strong protections they currently enjoy when they make purchases with a credit card or debit card," said Michelle Jun, senior attorney for Consumers Union, the nonprofit advocacy arm of Consumer Reports. "But we found that consumer rights can vary widely between wireless carriers and the protections carriers claim to provide are often nowhere to be found in customer contracts."
EMVCo, the EMV standards body owned by American Express, JCB, MasterCard and Visa, has published a new white paper on its work to securely standardize the deployment of contactless mobile payments. Free to download from EMVCo’s Web site, the document is intended for all stakeholders working to deliver contactless mobile payments - particularly those that are new to the payments market.
The company's official Twitter account announced yesterday that 1 million merchants had signed up for its point of sale solution. Company CEO Jack Dorsey put that number in persepective on his Twitter feed: "To put that in perspective: there are only 8 million merchants who accept credit cards in the US. @Square has added 1 million."
I gathered up a handful of insightful predictions from mobile experts at organizations including IEEE, Sybase 365, and Metia/Seattle, and then offered my take on which predictions will prove to be dead on, the ones that could pan out and the predictions that don't stand a chance, in my opinion.
Contrary to his statements in the media and on the Senate floor, consumers have not received a single benefit from his so-called “Durbin Amendment,” which cut in half the price retailers pay to process debit card transactions. Our nation’s big-box retailers, however, have fared quite well, receiving a $7 billion windfall in profits annually from Durbin’s actions. Meanwhile, banks have been hit with a 45 percent reduction in the revenue they depended on to provide low-cost accounts, fight fraud and maintain the U.S. payments system.
An eBay vice-president, Deborah Sharkey, said Australian consumers had ''stepped up a gear'' in the past 12 months and had become an ''army of savvy online deal hunters'' trying to track down the best prices. ''With more than 10 million Australians now shopping online, smart shoppers can get the best deals on gifts and save time and energy to spend on the most important ingredients of the festive period, friends and family," she said.
Merchants should be held to the same data security standards as credit unions and other financial institutions when they handle financial transactions, and financial institutions should be permitted to disclose the source of a data breach and seek reimbursement from the merchant for breach costs, the Credit Union National Assn. (CUNA) wrote to a subcommittee chairman holding a hearing today on data security.
The New York Federal Reserve reported this week that consumer debt had dropped by $60 billion in the most recent quarter as households "deleverage" to cope with tough times. Banks, including Chase, are making it easier for consumers to overspend in an effort to increase balances by switching consumers to credit access lines.
In my real-world, hands-on tests for PCWorld, the NFC receivers in a high proportion of stores were broken or malfunctioned. And though Google Wallet can show you when and where you made a purchase, it can't register what you purchased, so you'll still have to keep your receipts.
ccording to a new survey from Tealeaf, which specializes in online and mobile customer experience management solutions, more than 40 percent of holiday shoppers using mobile devices are frustrated. Using research conducted and analyzed in partnership with Crimson Hexagon, these findings are based upon the results that over 40 percent of online conversations about mobile shopping with the top 35 mobile retailers reflected customer frustration during the Thanksgiving weekend.
Google, PayPal, Visa and leading mobile phone operators are all rushing to announce mobile payments services, in a battle to establish a foothold in a lucrative new market. It is little wonder there is a scramble, as the value of transactions made over mobile devices is estimated to be $240bn this year according to Juniper Research, growing to triple that size over the next five years. The IMRG, the research group that tracks e-commerce in the UK, expects British consumers to spend £1.64bn over mobile phones in the run-up to Christmas this year.
U.S. Bank business and government customers will benefit from an enhanced national wholesale lockbox technology platform that will be rolled out at multiple sites within the bank's footprint this year. U.S. Bank's wholesale lockbox service provides payment-processing services for businesses and government agencies so they can collect both commercial and consumer receivables. This new image-based platform allows U.S. Bank customers to move towards electronic payment processing, helping them save time and money.
Cyber Monday isn’t quite over yet, but International Business Machines Corp. (IBM) has already posted early results regarding Cyber Monday 2011’s success. According to the results, 2011’s online sales increased 20 percent from Cyber Monday 2010. In addition, IBM found that shopping from wireless devices has increased as well with 13.3 percent of consumers using a mobile device to visit retail sites and 8.5 percent actually making a purchase. IBM expects these numbers to increase by the end of the day.
Black Friday sales increased 6.6 percent to the largest amount ever as U.S. consumers shrugged off 9 percent unemployment and went shopping. Consumers spent $11.4 billion, ShopperTrak said in a statement yesterday. Foot traffic rose 5.1 percent on Black Friday, according to the Chicago-based research firm.
The National Retail Federation estimates more than a third of retailers say they have significantly invested in QR codes in offline advertising, such as magazines and billboards. About half of online retailers say they have significantly invested in mobile-optimized websites, and 20% have invested in tablet device apps.
FICO's latest monthly snapshot also revealed that the number of classic cardholders taking cash advances from their credit cards is the highest for the last two years, while cash usage is down somewhat for student and Irish cards. Average credit lines on classic cards continue a steady decline, and are down 4.3 percent since March.
Several retail groups on Tuesday filed a lawsuit in federal court saying the Federal Reserve failed to follow requirements of a financial reform law when it set the the cap on debit card swipe fees. The National Retail Federation, the Food Marketing Institute, the National Association of Convenience Stores and two retailers said the policy has allowed big banks to continue charging "unjustifiably" high swipe fees and has "discouraged price competition among credit card networks."
The New York bank said Monday it is offering a version of its Visa Inc.-branded British Airways card that stores account information in a computer chip, which is more difficult to hack than cards that rely solely on magnetic stripes. The technology, which adheres to card industry standards known as EMV, has become standard overseas as banks have moved to stem losses from credit-card fraud but has only recently begun to catch on in the U.S. market.
Americans will shop in greater numbers -- and spend more -- online the day after Thanksgiving than last year’s Black Friday, as well as throughout the holiday season, experts say. But even the biggest and savviest retailers are struggling to mine that opportunity.
The explosion in mobile phone use is changing the way Brits consume, but in Turkey, where half of the estimated 79 million citizens are under 30, it is offering new vistas to a rapidly urbanising population. This powerful demographic has encouraged banks and telecoms companies to choose Turkey as the test bed for the latest mobile payment systems, which essentially turn a phone into an extension of your wallet. Some 62 million Turks own a mobile phone, a startling statistic given that an estimated 40% do not have a bank account.
FBI agents in nine states rounded up 14 men and two women ranging in age from 21 to 36 for their alleged involvement with the international hacking group Anonymous. Fourteen of these individuals were arrested for allegedly plotting and executing a distributed denial of service (DDoS) attack in December 2010 that took down PayPal's Website.
The online research, conducted in November by Ipsos MORI amongst more than 8,000 adults aged 16-64 across Great Britain, Turkey, Russia, France, Spain, Netherlands, Germany and Italy, was designed to identify those payment methods people are currently using and which methods they see themselves using more frequently in the near future. Turkey and Russia top the table of tech savvy countries where 31% (Russia) and 13% (Turkey) currently use mobile payment technologies, well above Great Britain at just 6%. Equally, contactless technologies have been adopted by more people in Russia (12%) and Turkey (10%).
The CBK data showed the value of transfers through mobile money increased by 53.89 per cent to Sh919.22 billion as at the end of June.The number of transactions effected through mobile money transfer services increased by 44.90 per cent to 364.06 million transactions over the same period. Debit cards issued rose by 68.47 per cent to approximately seven million, while the total number of cards in circulation increased by 22.06 per cent to 8.6 million.
Amazon blessed that notion last week by throwing “strong support” to a new U.S. Senate bill that would allow states to compel online vendors to collect sales taxes. It was the Internet retailer’s clearest endorsement of the federal legislation — a stark contrast to its sometimes-combative opposition to attempts by individual states to require the same thing.
Treasury Minister Mark Hoban said he will introduce proposals next year to regulate the Payments Council, a banking-industry body that runs Britain's payments system. Hoban said in a speech in London yesterday that while Britain has a “world class” payments industry he wants it to be “even more responsive, innovative and competitive,' according to remarks released by his office.
Senator Sheldon Whitehouse has introduced legislation that would allow states to cap the interest rates of credit cards used by their residents. Although the measure is not expected to pass Congress, it marks the renewal of a push by a group of Senate Democrats to get around a landmark 1978 Supreme Court decision that has long rankled consumer advocates.
Firms including Google, MasterCard and Visa have signed up to the Midata scheme, which aims to present personal data to individual consumers in a standardised format, the UK government announced on Thursday.
Senate Majority Whip Richard Durbin on Thursday asked the new Consumer Financial Protection Bureau to issue a regulation requiring financial institutions to clearly disclose all the fees they charge for checking accounts.
In February, Visa, MasterCard and the banks being sued by merchants over swipe fees, or interchange, agreed that San Francisco-based Visa would be responsible for two-thirds of any settlement and Purchase, New York-based MasterCard would be responsible for about one-eighth. Visa has a litigation escrow account with $2.7 billion in cash available, it said in a regulatory filing. Those figures put a potential settlement at $4 billion.
The idea of a mobile wallet has been touted as the next big thing for years now, and despite pioneering trials from the likes of Nokia (that, among other things, enabled users to pay for vending machine items via text messages), the technology hasn’t changed the lives of many consumers. That may be changing, as companies like Visa and MasterCard start to put their muscle behind mobile payment technologies, and firms like Google begin offering tools like the NFC-enabled Google Wallet. Now the disruptive mobile payment startup Square is upping its game, announcing a new version of its Card Case mobile payment solution. How does Card Case work, and how does it compare to other mobile payment systems?
Bank of America has dropped its planned $5 monthly debit card fee in a reversal of its announcement that attracted a maelstrom of customer anger.
Results from a joint study of more than 150 banks including senior executive interviews at those banks.
The Internal Revenue Service announced a one-year delay in enforcing the most severe part of a law requiring companies that process and settle credit-card transactions to report payment amounts to the U.S. government.The delay affects a requirement that payment processors withhold 28 percent of payments to retailers and others for whom they don’t have verified taxpayer identification numbers.
Visa International expects double-digit growth in its debit card base and spending in Malaysia this year, lifted by continuous strong demand. Visa's country manager for Malaysia, Stuart Tomlinson, said there are some five million Visa debit cards in circulation since its launch in the country in 2009.
MasterCard has been expanding overseas in regions where consumer spending is rising fastest. The company gets more than half of its revenue outside the U.S.The company sees room for growth as consumers shift to cashless transactions. Some 85% of global payments are still processed in cash and checks and CEO Ajay Banga has said cashless transactions are rising five to six percentage points a year.
By the middle of 2012, consumers will be able to enjoy the convenience of paying for their purchase at more than 20,000 retail points and taxis by using their Near Field Communication (NFC)-enabled mobile phones. In a similar note, businesses will be able to provide interactive and targeted contents to consumers through NFC-enabled digital signages located at more than 600 locations throughout Singapore, as part of the Infocomm Development Authority’s (IDA) Next Generation e-Payment Programme.
A month after Bank of America Corp. got pummeled by consumers and politicians for introducing plans for new debit-card fees, most other big U.S. banks are steering clear of imposing similar charges. Following eight months of consumer testing, J.P. Morgan Chase & Co. has decided that it won't charge customers who use their debit cards to make purchases, according to a person familiar with the bank's plans. The New York bank's Chase retail unit is one of the largest U.S. consumer banks, with 26.5 million checking accounts and 5,300 branches.
North America Mobile Payment Market Forecast provides a comprehensive forecast of the regional and country-specific mobile payment markets. The countries covered are Canada and the United States. We cover annual forecasts of mobile payment users; mobile payment transactions by technology (such as NFC, SMS, WAP, USSD); and mobile payment transactions by type of purchase (such as merchandise, digital products, ticketing, mobile money transfers, bill payments, and pre-paid top-ups). The report is based on Global Consumer Telecommunications Survey-- which covers 50,000 mobile users in 50 markets globally and is the most extensive country-specific forecasts of its kind.
Shadows darken the recent economic news, but early third-quarter reports from payments-industry companies paint a much sunnier picture. The big card-issuer and merchant processor Total System Services Inc., for instance, on Tuesday said it was increasing its dividend by 43%, its first dividend increase in five years. Last week, Visa Inc. boosted its dividend by 47%. And The Western Union Co. reported an uptick in its main business, consumer-to-consumer payments.
Visa posted fourth quarter earnings after the bell on Wednesday, beating estimates on profit but missing in revenues, causing a sharp sell-off in after-hours trade. The large credit card and payments company earned $1.27 per share in the fourth quarter, two pennies above Wall Street estimates. GAAP net income came in at $800 million, a 14% increase over Q4 2010. GAAP net operating revenue surged 13% to $2.4 billion.
According to the Wall Street Journal credit card companies are working on systems to use brick and morter purchases to drive online ads.
And you thought bank fees were bad… There’s a new form on the block, Form 1099-K, Merchant Card and Third Party Network Payments, making its debut in a few months, just in time for the 2012 filing season. The form is the result of new compliance reporting requirements for certain credit card and third party network payments (think PayPal). More compliance reporting. You already know where this is going.
Australia's Commonwealth Bank took the wraps off of its new mobile payment product, Commbank Kaching. Billed by Commonwealth Bank as "a world first in mobile technology," the new application provides Commonwealth Bank customers with a wide array of mobile banking, financial and payment services. The Commbank Kaching product includes peer-to-peer (P2P) payments using email addresses or mobile phone numbers as well as "social payments" through a user's Facebook account. Commbank Kaching is also the first mobile contactless payment program in Australia using NFC technologies at the point of sale and even provides basic mobile banking services such as checking balances, paying bills and transferring money between accounts.
John Donahoe, president and CEO of eBay, describes X.commerce as ‘the world’s first open commerce ecosystem. It’s a full stack of tools for developers and merchants to make the new commerce a reality.’ The new commerce that Donahoe is referring to is a world where online, mobile, local and offline are merging at blistering pace. ‘We will see more change in the next 3 years in the way consumers shop and pay than we’ve seen in the previous 15 years. Offline retail hasn’t changed that much in the last 15 years. Ecommerce has been fairly distinct from the offline experience. Smartphones are blurring the lines between offline and online faster than anyone could have imagined.’
24% of U.K. adults say using their smartphone to pay for goods in stores “feels less secure but I’m not sure why,” according to a new study of 1,000 Britons by Intersperience, a research and consulting firm specializing in consumer behavior. Overall, 44% of survey respondents say a lack of security software for smartphones will keep them from using a mobile wallet.
Marking the PCI Council's 5th year in existence, close to 1600 stakeholders representing 650 organizations globally attended the 2011 meetings, compared with 323 at the Council's first gathering in 2007. More than 500 of these participated in the European Community Meeting, reflecting record interest and participation from this region specifically.
U.K. shoppers are itching to use their mobile phones to pay when shopping with their mobile phones, according to a new survey conducted by payment processor WorldPay. According to the survey 63% of shoppers rank mobile wallets as their ideal way to pay when shopping with their phones either in store or online via a retailer’s mobile web site. A mobile wallet is a smartphone-based account that connects to a consumer’s credit card or checking account.
A new lawsuit filed this week has brought more negative attention to banks, regardless of whether the suit has merit or not. According to published reports, a New Jersey man has sued Bank of America, JPMorgan Chase and Wells Fargo alleging they took part with Visa and MasterCard in a "conspiracy to fix the prices" consumers pay when they use an ATM that's not in their bank's network.
Today, RSR Research revealed the results of its second annual Digital Gifting benchmarking report. RSR analyzed the Internet Retailer Top 100, a list of the top 100 online retailers, and rated each retailer's digital gift card offering, using 22 critical criteria. The study found that more than 40 percent of the largest retailers are missing a multi-billion dollar opportunity, digital gift card sales. While there was considerable improvement over 2010, there is still significant room for improvement in personalization of eGift Cards and mobile as a new channel.
Google Inc. is getting into the business of credit. The online search giant is rolling out a limited-use co-branded MasterCard for small-business owners to help them buy its search-based advertising. World Financial Capital Bank is issuing the no-annual-fee card, which carries a fixed annual percentage interest rate of 8.99%. There are no rewards associated with the card.
Bank of America's Wilmington-based credit card division posted $2 billion in second-quarter profits even as its parent company stumbled badly under a multibillion-dollar mountain of mortgage-related losses. Much of that is happening because more customers are paying their bills on time, and the bank said delinquencies neared all-time lows. Bank of America is not alone. Last week, five of the top six card issuers said rates at which customers defaulted on their accounts fell in June.
The first day for the Consumer Financial Protection Bureau (CFPB) was marked by a minor computer glitch and major debate in Washington, D.C. In the House of Representatives, Republican lawmakers voted to scale back the agency's powers and cut its funding, while Democrats argued against curtailing the bureau's powers before it has had a chance to get started.
According to a study by the National Retail Federation and First Data, 86 percent of small- and mid-sized business respondents said they care about keeping customer card information secure and feel card data security is important to their business. But while most (66 percent) are aware of PCI DSS, only 49 percent had completed a required self-assessment at the time of the survey. This article provides specific steps a small business can do to become PCI Complaint.
expect Google to integrate its new Google+ social network with its mobile commerce apps, Google Shopper and Google Offers. Stephanie Tilenius, the vice-president of Google Commerce, told the MobileBeat conference that users should expect more "density" of Google Offers as the service ramps up. In addition to a revamped Android Market, Google launched an updated Shopper app on Tuesday that ties into a launch of Google Offers in Manhattan and the San Francisco Bay Area.
In the past few months, we have seen large multinationals such as Sony, Sega, Nintendo, Vodafone and Dell fall prey to a damaging public exchange around security breaches. With the recent RSA token issue, even our home-grown brands Westpac, ANZ Banking Group and Commonwealth Bank have been affected. Some of these companies are fighting back with new security measures. Sony is offering free credit monitoring to consumers in North American. ANZ was the first to respond to the RSA breach by issuing new security tags. While 80 per cent of Australians were worried about identity crime, only 30 per cent had taken simple measures to protect themselves. Identity theft is a $3.5 billion dollar "industry" in Australia.
As big retailers and big banks battled on Capital Hill over new rules on debit card processing fees, credit unions looked like they dodged a bullet.The head of the cooperative that handles credit card processing for many of the nation's credit unions outlined the new debit card landscape to the state's credit union officials at a conference in Scranton on Thursday.
By continuing to use Social Security Numbers as a way to identify customers banks are making the job of identity theft easier. According to a recent study by Javelin Strategy & Research, 70 percent of the biggest credit card issuers in the U.S. use them in at least some cases as a way to verify a customer’s identity when he or she contacts the company. “It’s easy and they haven’t changed their systems,” says Phil Blanks, the study’s author and head security and risk analyst at Javelin. “My guess is they’d tell you they’ve done it this way for years.” Plus, financial institutions collect your Social Security number when you fill out a credit card application (or open a bank account), so they already have the numbers on hand. Sony is now offering $1 million in identity theft protection to consumers.
The Durbin Amendment to the U.S. Dodd-Frank legislative package affects ecommerce merchants. That's because the Amendment greatly lowers the rate — called interchange — that Visa and MasterCard charge for the processing of debit cards. The final rate, as determined by the U.S. Federal Reserve Board on June 29, will be 21 cents per transaction, plus an additional 1-cent fraud charge, plus 5 basis points per transaction. The overall effect is a lowering of the interchange rate for debit card transactions by roughly 50 percent.
Yesterday the US banking regulator, the Federal Financial Institutions Examination Council (FFIEC), set out its expectations to improve internet banking authentication standards. While the FFIEC calls for, amongst other measures, layered security and more sophisticated one-time cookies where device identification is used, there is notably no mention of strong authentication in their new document.
The Fed set debit interchange at 21 cents per transaction plus .05% of the transaction amount. Given that the average online debit card purchase is $78.70, according to Javelin Strategy Research, that would make the debit interchange fee 25 cents on an average web purchase. Today, online retailers typically pay Visa and MasterCard interchange of 1.60% plus 15 cents a transaction, or $1.40 on a $78.70 purchase.
Today the Federal Reserve Board issued the final version of Regulation II, which sets new rules for debit card transactions. The Final Rule implements Section 1075 of the Dodd-Frank Wall Street Reform and Consumer Protection Act—known in the payment industry as the Durbin Amendment. Signed by the President on July 21, 2010, the Act gave the Fed one year to draft the proposed regulation, obtain public comment and issue a final, revised rule.
See the meeting on interchange fees live today at 3:30 pm. - Live Video!
Draft Ruling From Federal Reserve
“The Fed, at the June 29 meeting, is expected to issue final rules that would rein in the debit card swipe fees, also known as interchange fees, that banks charge retailers every time a consumer swipes a card at the register to make a purchase,” reports Dow Jones.
Shoppers are increasingly depending on their mobile devices to act like credit cards, and that means cellphone carriers should start acting more like credit card companies when it comes to fraud and error protection, says a leading consumer advocate.
Citigroup on Wednesday released a statement saying that it had underestimated the number of accounts breached in a recent attack by 70%. Initially, Citigroup estimated that 210,000 customers were affected, but now the company says the total number is 360,083 account holders, all based in the United States and using Citi-branded credit cards.
Higher unemployment and weaker economic conditions negatively impacted consumer spending in May. Year-over-year dollar volume growth slowed to 6.6%, the lowest monthly growth rate in 2011. Year-over-year transaction growth of 5.1% represented the slowest growth over the past 12 months.
With Congress last week clearing the way for big debit card interchange cuts to take effect this summer, new data about payment card usage and revolving credit suggest that debit and credit card issuers are trying to milk the interchange cow while there’s still something in the udder. Still, the economy may be the biggest factor driving the payment card mix.
The U.S. Senate rejected a six-month delay of a Federal Reserve rule capping debit-card swipe fees set by Visa Inc. and MasterCard Inc. (MA), whose shares fell after the vote was completed. Senators led by Richard Durbin, the Illinois Democrat who pushed to include the fee caps in the Dodd-Frank Act, turned back the proposed delay today in a 54-45 vote that left the amendment six short of the 60 needed for approval.
The debate over debit card swipe fees will open up on the Senate floor today, with a vote expected midday on the processing fees financial firms charge merchants every time a debit card is swiped, pitting retailers against bankers and some Democrats against fellow Democrats
Amid rising instances of debit and credit card frauds, an RBI panel has recommended that banks should put in place secure systems to check such cases within a year's time. "All acquirers and issuers may put in place adequate fraud risk management systems and processes [within] 12 months," said the panel in its recommendations for an action plan to implement additional authentication for all card transactions.
After a series of banking fraud cases hitting the news headlines recently, this may come as a relief. Global payment giant Visa says Indonesia has lower fraud rates compared with the average global rates in the use of payment cards.
Mobile phone near-field communications (NFC) could be the next step for Australia’s debit payment network, EFTPOS, after it deploys micro-chipped ‘EMV’ cards next year. EFTPOS managing director Bruce Mansfield said the network was monitoring industry discussions about NFC standards and specifications before deciding when to make a move.
The top three fraud concerns for credit unions and other financial institutions are card-not-present debit and credit card fraud, skimming at ATM machines and POS terminals, and retailers’ data breaches, according to a new white paper from FIS and Card Services for Credit Unions.
a 31% drop from 2008.
TSYS Acquiring Solutions today announced a significant move into the Canadian merchant processing market as part of an agreement with Caledon Card Services, a payments technology provider specializing in e-commerce, tokenization and card-not-present (CNP) environments. Caledon’s full-service processing agreement will leverage TSYS’ platforms with an end-to-end solution for its merchants and partners.
In March, RSA, a trusted name in the security industry, suffered a major security breach of its SecurID product, proving that no organization is immune to such incidents. Then, in April, the Epsilon e-mail breach exposed the risks of data security managed by a third-party service provider. Two weeks later, Sony Corp announced that hackers had stolen names, addresses and possibly credit card details from 77 million user accounts of its PlayStation Network and Qriocity online service.
All totaled, personal data has been taken from what now adds up to 102 million accounts. Analysts are giving the company the benefit of the doubt that it had security to industry standards. However, The company has struggled with the public relations aspect of the theft. Many in Japan are calling for the company's CEO to step down as a result.
Acquirers and Issuers are concerned about Visa and Mastercards rate freezes because it will make it difficult for them to raise prices on merchants. Many have not been able to raise their prices on clients for over 18 months.
That key finding comes from a new survey of 670 IT security practitioners conducted by Ponemon Institute and sponsored by data security vendor Imperva. In addition, Ponemon also found that the number of organizations that had experienced a data breach in the past two years increased from 79% in 2009 to 85% in 2011. Companies reporting that they'd experienced between two and five data breaches in the past 24 months also jumped from 30% to 41%. Furthermore, 39% of all breaches, the study found, involved cardholder data.
Tens of millions of customers and employees of major banks, hotels and retailers are now at risk of "spear-phishing" attacks after hackers stole their email addresses in what may become one of the biggest data breaches in history.
According to Validsoft CEO Patrick Carroll four-factor authentication (4FA), which comprises something you know, something you have, who you are and where you are. In terms of determining where a customer is for reducing ATM fraud, Carroll said that the fourth factor is deployed afterwards and the third factor is deployed to use voice recognition to authenticate the user. Dave Abraham, CEO of Signify, said that 4FA is niche at the moment and may not be something that a company would put in explicitly.
U.S. credit union's are suspicious of low-dollar charges coming in from European toll booths.
Article discusses the ushering in of a new era the author discribes as "Ecommerce 3.0". In this era the breadth of a merchants relationships are a defining characteristic. Successful merchants will be the ones that maintain the customers trust.
Italian researchers claim to have found a serious security flaw which enables skimming devices to steal data from chip and PIN cards at point-of-sale terminals and ATMs.
This article describes several different hardware add-ons that can turn an iPhone into a credit card processor.
02-14-11
Senator Dick Durbin Website
Durbin Continues to Set the Record Straight on Interchange Fees
Assistant Senate Majority Leader Dick Durbin (D-IL) sent a letter to the American Bankers Association today, a week after it penned a letter to its membership and to members of Congress which continued the banking industry’s practice of misleading, distorting, and using scare tactics when discussing the new interchange law. The Durbin-authored law directed the Federal Reserve to establish standards to ensure that debit interchange fees are “reasonable and proportional” to the real cost of processing a debit card transaction. This law was created by a bipartisan amendment Durbin included in the Dodd-Frank Wall Street Reform and Consumer Protection Act. Final regulations will be released in April.
02-05-11
Orlando Sun
Credit-card, debit-card risks grow as thieves 'skim' your numbers
Without a gun, without a knife, without breaking into the bank he preyed upon, a young man in a baseball cap and sunglasses stole thousands of dollars from clueless customers at an Orlando SunTrust. When he thought no one was looking, police say, he placed "skimmers" — electronic gadgets that surreptitiously steal credit- and debit-card information — on at least three ATMs in Orange County in November.
02-03-11
Business Wire, Inc.
FICO and Efma Survey Indicates Banking Regulations Will Restrict Credit Availability in Europe
Efma (European Financial Marketing Association) announced the results of the first European Credit Risk Survey. The survey, which asked credit risk management professionals to provide their outlook for the next six months, indicates that banking regulations may dampen credit supply and slow economic growth that is typically fueled by consumer and small business spending. In addition, risk managers forecast a rise in credit demand that outpaces the growth in supply in most regions, with the “credit gap” widest for small and medium enterprises (SMEs).
02-03-11
Internet Retailer
E-retailers win tax ruling in Colorado
A federal judge in Denver has granted a preliminary injunction against parts of a Colorado law that require Internet and catalog retailers to provide the state with information including an annual report providing the amount of sales to individual Colorado residents. The ruling came in a lawsuit filed by the Direct Marketing Association, a trade group for direct-to-consumer retailers and marketing companies.
The State-run Global Times said that 50,000 illegal accounts were up for grabs on the Taobao website, with buyers promised the ability to buy music, video or apps. For 200 yuan (£19.50), a web user in China can purchase an account with vouchers worth up to $200 to buy digital products at Apple's music, movie and applications vault. Some hacked accounts worth less were on sale for 1 yuan.
Credit-card processor TSYS has pulled the trigger on the biggest acquisition in its 27-year history. TSYS said it purchased the remaining 49 percent interest in First National Merchant Solutions. TSYS last April bought a controlling 51 percent stake in the Omaha, Neb.-based merchant processing operation, shelling out $150.5 million. That would bring the grand total for the company to just more than $320 million. The merchant acquirer was the 10th largest operation in the US in dollar volume in 2009 according to the Nilson Report with more than 300,000 merchants.
A survey of 2,146 British consumers by Chase Paymentech found that 76 percent of e-commerce sites can't automatically explain to consumers why their card was declined-which translates to a call to a bank contact center, and places the onus on banks to solve the problem. "Customers expect that as the issuer of the card, you'll have some answer for them. To say 'contact the merchant' is not really acceptable," Higdon says.
Javelin Strategy & Research surveyed over 1,000 merchants in September 2010 regarding consumer fraud. Javelin discovered that fraud losses are one of the largest and most significant challenges facing merchants. With 2011 right around the corner, what could you be doing to help your merchants fight fraud? The article goes on to describe "risk scoring" techniques and offers 4 useful tools.
A new study reveals more than 8 million consumers have stopped using bank issued credit cards which has lead to a year over year decline in delinquencies of 24.6 percent. The rate (the ratio of bankcard borrowers 90 days or more delinquent on one or more of their credit cards) decreased to 0.83 percent in the third quarter of 2010, down almost 9.8 percent over the previous quarter.
The Federal Reserve Board on Thursday requested comment on a proposed rule that would establish debit card interchange fee standards and prohibit network exclusivity arrangements and routing restrictions. The Board is requesting comment on two alternative interchange fee standards that would apply to all covered issuers: one based on each issuer's costs, with a safe harbor (initially set at 7 cents per transaction) and a cap (initially set at 12 cents per transaction); and the other a stand-alone cap (initially set at 12 cents per transaction).
Video demonstrates the ease at which an RFID reader can steal credit card information from consumers wallets without anyone knowing what happened. The report say nearly 140 million American's are at risk of this kind of identity theft. The pickpocket used a few hundred dollars worth of equipment he purchased over the Internet.
Experts are warning consumers to be on their guard against card fraud this festive season – and reports of a new development in the behaviour of banks towards fraud victims makes it more important than ever for us to take our own precautions against card fraud. Ross Anderson, professor of security engineering at Cambridge University, says: “A rapidly growing number of consumers are routinely refused refunds by banks who claim that their systems are secure.
Comscore reported holiday season retail e-commerce spending for the first 29 days of the November – December 2010 holiday season. For the holiday season-to-date, $13.55 billion has been spent online, marking a 13-percent increase versus the corresponding days last year. Cyber Monday reached $1.028 billion in online spending, up 16 percent versus year ago, representing the heaviest online spending day in history and the first to surpass the billion-dollar threshold.
More electronic funds transfer networks are supporting Internet PIN payments to capture transactions otherwise lost to alternative payment methods that use the automated clearing house system for settlement. According to supporters of these systems merchants should be eager to accept PIN debit transactions online to reduce transaction costs, thanks to lower interchange rates and decreased chargeback risk.
GlobalCollect, a leading payment service provider, joined twelve of the largest payment processors in the world on the advisory board for the Direct Response Forum (DRF). These advisors insure that the DRF is at the forefront of payment solutions for merchants around the globe.
American Express Co. said Thursday that it will pay $150 million for online fraud prevention software company Accertify Inc. The deal will help it broaden its fraud prevention services to merchants for transactions that take place on all networks. In morning trading, American Express shares added $1.13, or 2.7 percent, to $43.20.
RMS, based in Bethlehem, PA, was spun off from Dun & Bradstreet in 2001 and is one of the largest commercial accounts receivables management (ARM) companies in the world. RMS has a blue-chip commercial client base that complements and extends iQor’s client profile in key verticals, including Transportation, Insurance, and Telecom. The acquisition will also expand iQor’s global footprint in Asia and into Latin America, allowing clients to take advantage of a broader set of skills and labor markets across the world. Mike Baldwin, CEO of RMS stated that the merger would create the premier order to cash BPO company in the world.
Federal Reserve Bank of Chicago
On June 21–22, 2010, the Chicago Fed and the University of Granada co-sponsored a conference that brought together policymakers, academics, and industry practitioners to discuss evolving retail payment systems and the role of public authorities, with several panels focusing on the Single Euro Payments Area. This letter provides details of the research presented at this conference.
This article explores four common security problems that are often overlooked and how to address them. It can be challenging to keep up with all the potential threats but a breach in security can have long lasting negative impacts on a business. According to The Green Sheet merchants lost $3.3 billion to online fraud in 2009.
According to McKinsey & Co., a global management consulting firm, patients annually charge about $45 billion of out-of-pocket medical expenses on regular credit cards. That number is likely to increase to $150 billion by 2010. Some issuers are developing products to specifically address this growing niche.
PayPal has announced the launch of PayPal for Digital Goods, a checkout solution that lets users manage payments online with just two clicks. The company calls PayPal for Digital Goods the "online equivalent of dropping a quarter in the slot to buy a newspaper or play a video game." With a few lines of code, developers can integrate PayPal micropayments into their websites.
With almost every other developed country in the world now moving toward Chip and PIN technology to support the Europay, MasterCard and VISA (EMV) standard, the continued use of magnetic stripe cards in the United States has looked out of order for a while now. Walmart is taking the lead in the US announcing at the NACHA conference in Seattle that its 8,500 stores world wide will soon be able to accept one or more Chip and Pin programs. A report by LexisNexis in 2009 estimates that US merchants could save up to $50 billion by adopting the EMV standard.
Canadian Imperial Bank of Commerce and Visa Canada announced Monday that CIBC was introducing the country’s first Visa-branded debit card. The card, dubbed the CIBC Advantage Card, is good in Canada only for online and phone-based purchases and ATM transactions, but cardholders can use it abroad wherever Visa is accepted.
Retail Decisions projects a 9% decline in card not present fraud as card fraud continues to trend down in the UK while e-tail sales grow by 21% in 2009.
Online retailers such as Amazon, Zappos, Cabela's, and Bass Pro Shops, are offering customers gift cards when they use alternative payment schemes to pay with cash or money from their online banking accounts. The article sites executives from ebillme.com and ACI Gift Cards.
Merchants accepting payments by mobile phones had the highest card-not-present fraud volume in 2009, a survey found. On average those merchants faced 3,385 attempts to commit fraudulent transactions each month, suggesting the need for tighter security as more merchants accept mobile payments, according to Javelin Strategy and Research, which conducted the survey in June for LexisNexis Risk Solutions.
This article profiles several emerging alternative payment technologies including texting donations, mobile apps that allow payments by bumping phones, mobile apps that all remote deposits by taking a photo of a check with a smart phone, and mobile magnetic strip readers.
Sophisticated skimming devices placed right over a card-reader slot allow scammers to capture the information embedded on the magnetic strip of a debit or credit card. They might also have what's called a pinhole camera mounted over your shoulder -- say, in a plastic holder for brochures or a false panel -- that records your fingers tapping in your PIN. Or there could be an overlay on the keypad that does so and within seconds they have all they need to empty out your bank account. While a traditional bank robber will net $5,000 on average ATM skimming can net a thieve $50,000 or more.
Credit Card Fraud Drops Thanks To Improved Online Detection
Computer Weekly
Figures from the UK Cards Association, which represents UK credit and debit card issuers, reveal that online banking fraud losses in the UK totalled £24.9m in January to June 2010 - a 36% fall on the 2009 half-year figure. The association attributed the decline in fraud to increased customer awareness of the need to protect their own computers with up-to-date anti-virus software and banks' use of fraud detection software. Card not present fraud dropped by 12% and card identity theft has decreased by 37% on the 2009 half year figure.
10-05-10
PCI Council Issues Guidance on EMV And Point-to-Point Encryption
Digital Transactions
The PCI Security Standards Council on Tuesday released what it calls supplemental guidance about the EMV and data encryption technologies and how they relate to the Payment Card Industry data-security standard (PCI), whose requirements all merchants accepting general-purpose credit and debit cards must meet.
10-05-10
ICC-EDC Benchmarking Study Reports 400% Increase in Debit Card Transactions At Point of Sale
Indian PR Wire
India Cards Council (ICC) and MasterCard Worldwide announced the latest findings of the ICC-EDC Benchmarking Study. The current study measures the performance of the banking industry's payment card programs, across its credit, debit and prepaid verticals. This comprehensive benchmarking study provides a definitive perspective of the Indian card industry.
09-2010
Riding Asia's Digital Tiger
McKinsey Quarterly
The region’s two largest economies—China and India—already boast some 500 million Internet users, and McKinsey forecasts nearly 700 million more will be added by 2015. Internet opportunities in emerging Asia could reach $80 billion by 2015.
09-23-10
3 Tips To Avoid Credit Card Defaults
U.S. News & World Report
Credit card companies report a sharp increase in the number of consumer charge offs. Consumers are not able to pay back the debt they have racked up on their credit cards, in part due to the high level of unemployment. The article goes on to provide 3 tips for consumers.
09-22-10
Anaylst Angle: The Promise and Perils of Tokenization
RCR Wireless - Contributed By Yankee Group
Merchants and their banks are mandated by the credit card companies to adhere to the Payment Card Industry Data Security Standard (PCI DSS), a set of security best practices defined by the credit card industry and focused on protecting cardholder data. To meet the terms of PCI DSS, many companies invested heavily—the National Retail Federation estimates that as of June 2009, its members had spent more than $1 billion on PCI DSS compliance. This article provides insight in the use of Tokenization verses other solutions like encryption.
09-21-10
Lower Credit Card Limits Will Not Impact Profitability of Banks
The Star - Malaysia
According to analysts The plan to limit credit for credit-card usage among the lower income group will affect only the interest income portion of banks in the short term but will not impact joining and merchant fees or the overall profitability of Malaysian banks
09-14-10
Smart Card Gets Closer To Consumers' Wallets
CNET
New technology introduced allows the magnetic strip on credit cards to be rewritten. This is leading to the introduction of two new types of cards. A card that can function as two different cards and users can toggle between them by pushing a button on the card. A security enhanced card that obscures the strip and the numbers on the card until a code is entered.
09-10-10
Mastercard Sees Surge In China Credit Card Use
Wall Street Journal - Loans
Chen Bin, client business leader at Mastercard Advisors in China, said China will likely have 800 million to 900 million credit cards in issue by 2020. Credit cards have become popular in China only over the past few years, as consumer demand has risen. Statistics from China's central bank show China had around 207 million credit cards in issue at the end of June, up 10% from the end of last year and more than quadruple the level at the end of 2006.
09-09-10
Rising Trend In E-Commerce Fraud
Channel News Asia
Banks in Singapore are seeing a rise in e-commerce fraud but as a percent of sales they are still far below that of other developed countries.
CSO - IDG News Service
Victor Pleshchuk the mastermind behind one of the biggest hacks in history gets 4 years probation and $8.9 million dollar fine. According to authorities his ring hit 2,100 ATMs in 280 cities during the 12 window of the attack netting more than $9.4 million.
09-07-10
FICO Survey Reveals US Consumers Face Growing Credit Gap
Wall Street Journal - Market Watch
A survey of 235 bank officers found strong evidence of a credit gap for U.S. consumers as lenders expect credit availability to fall short of consumer demand through the end of 2010.
09-02-10
Smart Consumer: Safe shopping on the web
Independent - Ireland
Consumers shoping online should use credit cards to protect against fraud. This article highlights sophisticated fraud commited by several UK websites using high credit card fees to push consumers to other forms of payment that are less secure.
08-26-10
U.S. Banks Lobby Fed On Debit Card Fee Limits
Yahoo Finance
The Fed has acted to limit some credit card transactions fees taking the battle between banks and merchants from the legislative to the regulatory arena. According to experts billions in transaction fees are on the line as banks lobby the Fed to allow them to more broadly define fees. Bank of America this week told analysts the new limit on transaction fees could cost it between $1.8 billion to $2.3 billion in lost revenue. In setting the regulatory limits the Fed reached out to banking, merchant, and consumer groups for input.
08-21-10
$9 Here, 20 Cents There and a Credit-Card Lawsuit
New York Times
Wells Fargo detected sophisticated credit card scam that was stealing millions of dollars from consumers credit and debit cards $9 and $0.20 at a time. Law enforcement officials credit the banks checking of merchant references in the uncovering of the fraud.
San Francisco Chronicle
Armenian gang caught putting card skimmers in gas pumps at Arco and 7-Eleven stores. The skimmers use tiny pin hole cameras to collect pin numbers. More sophisticated versions use a fake keypad that collects the PIN and then sends it on to the bank. While skimming still only accounts for an estimated 1% of data theft, that represents $1.2 billion in losses every year.
08-13-10
Paypal Talking With Google About Handling Android Payments
Bloomberg
PayPal business is in talks to add its payment service to Google Inc.’s Android smartphone software, making it easier for users to pay for applications.By adopting PayPal, which has 87 million active accounts, Google may attract more paying customers.Recent CNP News 08-21-10 $9 Here, 20 Cents There and a Credit-Card Lawsuit New York Times
Visa announced global industry best practices for tokenization to provide guidance to merchants, vendors, service providers and acquirers and promote safer merchant payment environments. This is part of Visa's ongoing effort to share best practices with merchants.
Click here for the best practices report
6-24-10 Considering Mobile Payments? Some Hard And Soft Answers - American Banker
6-22-10 Voice The Killer App by the Yankee Group
05-30-10 Finding Gold With Datamining - San Diego Tribune
5-26-10 PCI Tokenization Guidance Could Benefit Payment Processors
5-26-10 Paypal Goes On The Defensive As Mastercard Opens Platform For Developers
5-19-10 Senate Rejects States' Right To Limit Credit Card Rates
5-19-10 Blacklist For Disputing Credit Card Charges Concerns Watchdog Groups
04-21-10 Visa Inc. To Acquire CyberSource To Accelerate eCommerce Growth
04-12-10 New Pay Pal App Reaches Over 1 Million Downloads
04-12-10 Does New Breach Law Have Teeth?
01-27-10 How Merchants Deal With Rising Credit Card Costs
Trusted Sources Of Card Not Present Information
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About the DRF
The Direct Response Forum serves Customer Not Present (CNP) professionals by providing knowledge of best practices, networking opportunities, advocacy for merchants, and access to the leaders shaping the CNP processes and regulations.




